Over the past few months, COVID-19 has forced many medical professionals into adopting technologies to provide care remotely. This major shift has had some unforeseen benefits. For instance, patient wait times have been reduced and doctors are more accessible to patient communication requests.
Now that clinicians are transitioning to the digital world, the healthcare industry will likely never return to the way it was pre-pandemic — packed waiting rooms, printed patient charts, and phone tag with other clinicians. The “new normal” will be virtual patient care.
The Deloitte Center for Health Solutions predicts that “virtual health will be the near-default option for well-being and care in the future of health [by 2040].”
Unfortunately, many medical professionals are using disjointed point solutions for collaboration that sacrifice the security and quality of patient care. A significant number of clinicians are, therefore, ill-prepared for this “new normal.”
So how can healthcare providers resolve these challenges to suit both in-person and virtual work environments? This is where Dapasoft’s Corolar ConnectedCare App (C3A), powered by Microsoft Teams, comes into play.
C3A offers healthcare professionals a solution to these issues: The ability to communicate and collaborate on a secure platform and provide access to patient data from divergent electronic medical record (EMR) systems. By taking advantage of the flexibility offered by Microsoft Teams, your healthcare team can work virtually and efficiently for patients with other clinicians in a secure setting.
It’s not too late — start preparing for the new normal by exploring how Dapasoft can equip providers with the right technology for virtualized patient care.
Collaboration made for modern healthcare workers
Collaboration has always been the missing piece of the puzzle in the patient care continuum. Now, the pandemic has changed the rules of the game and redefined how care can be provided in a world without in-person patient visits.
“Before the pandemic hit the world, most healthcare professionals used fax as the main communication channel,” says Jijesh Devan, Director of Marketing at Dapasoft.
It’s obvious why these dated communications systems aren’t feasible anymore with so many medical professionals offering care from their homes.
The transition to collaborate and provide care virtually has completely turned the healthcare industry upside down, leaving healthcare providers at the mercy of fragmented and inconsistent communication solutions.
Healthcare professionals, however, now have the opportunity to look for solutions that can help them share data and collaborate on patient health in an efficient way.
By leveraging Microsoft Teams with C3A, healthcare professionals can create an information hub for any patient that can be shared between relevant healthcare providers. This solution offers immediate communication capabilities as well as instant access to medical history and EMR information.
C3A is also supported by Active Directory, which enables health practitioners to assign specific access-based roles to different users. Healthcare providers are even able to invite guest clinicians who don’t have official licenses for Microsoft Teams to collaborate regarding specific patients.
Tools that are simple to use across any device
To adapt to virtual healthcare, clinicians must take on the technology that will streamline virtual services, speed up collaboration, and maintain complete privacy.
Clinicians deal with life or death situations on a daily basis. This means that there’s very little time for them to learn a new set of tools. And yet, there’s an urgent need for an effective solution capable of bridging clinicians and patient needs together.
The Canadian Health Infoway (CHI) reports that two-thirds of patients are now seeing doctors virtually. Medical professionals must be prepared to handle this massive influx of online work for an indefinite amount of time.
This is why C3A embeds all essential patient data into Microsoft Teams — a platform that’s already widely used and can be accessed securely both in and out of the office on any device. As part of the Office 365 suite of programs, most clinicians have existing access to Teams, and thereby its easy-to-use features across all devices.
Now clinicians can worry less about learning how to use complicated tech solutions, and spend more time thinking about what matters: patients.
Keeping security paramount
The quick shift to virtual patient care pushed physicians everywhere to focus on continuing their responsibilities in the most efficient way possible. However, these choices didn’t always have the highest security standards. These decisions ended up putting the safety of patient information on the backburner.
Practitioners can no longer ignore the need for security as cyberattacks on healthcare facilities continue to climb.
With the rise of these attacks in addition to the surge in videoconferencing raids, ordinary meeting software simply isn’t secure enough to store or discuss patient information.
Healthcare providers must ensure that any software they use involving patient data follows government regulation and is secure across all devices and endpoints. That’s why it’s essential to pick a technology vendor that has both health and security expertise.
With C3A and Microsoft Teams, we’re able to completely protect patient data and messages between healthcare professionals through Microsoft Azure. We also offer consulting and advisory services on information security specific to the health industry through our subsidiary brand, iSecurity.
At the end of the day, the move to virtual healthcare should make clinicians’ lives easier, not harder.
Get in touch with us to find out how Dapasoft can improve the way you share patient information online.